Delivery Information

Free Shipping on Orders over $50 within Canada

  • Offer limited to web and telephone orders shipped Expedited Parcel Post within Canada
  • Gift cards and taxes do not count toward order total for free shipping eligibility
  • Orders must meet Canada Post size and weight requirements (no dimension greater than 1m, weight less than 30kg)
  • Insurance coverage of CA$100 is included
  • Applicable provincial and federal taxes are applied (Canada only) when your order is processed according to where the item will be shipped
  • Most orders take one to two business days to process, in addition to the delivery times shown. Isolated and rural areas may take longer

Flat Rate Shipping to continental United States, EU Countries and United Kingdom

  • All orders will be shipped via Canada Post Parcel Surface Service: https://www.canadapost.ca/web/business/mailing-and-shipping.page
  • All parcels must adhere to Canada Post Specifications and Rules as per above link
  • EU Countries: Austria, Belgium, Cyprus, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Luxembourg, Malta, The Netherlands, Portugal, Slovenia, Slovakia, Spain, Bulgaria, Czech Republic, Denmark, Croatia, Lithuania, Hungary, Poland, Romania, Sweden.

International Shipping

Orders shipped outside of Canada are not charged Canadian taxes; however, all orders pass through customs and are subject to import dutiestaxes, and custom processing fees. A customs invoice will arrive with your parcel or may follow in the mail. Recipients are responsible for paying these additional fees.

 

Shipment Tracking 

All orders are shipped with the Canada Post service. Canada Post surface service to some international destinations does not include shipment tracking. To guarantee a tracking number, please chose Canada Post air service or contact our support.

[Last updated on July 1, 2022].